Is this course Free?
Yes, a general certificate of completion is now free for this course!


Can I get Continuing Education Units?
Unfortunately, CEUs are not available for this course.

I finished my course, where is my Certificate of Completion?
If you are receiving continuing education units or would just like a certificate of completion, it will be mailed to you within two weeks of course completion.

I’ve waited two weeks for my Certificate of Completion, why haven't I received one?
Please call our agency at (707) 992-0834 and we will track it down.

I failed the module quiz, what now?
You can either retake the quiz immediately, or you may go back and review the module again. To review the module again, please click Enrolled Courses on the menu to your left. You will see a list of enrolled courses; choose the correct module by clicking “View Course”.


Can I log out and return to the course at another time?
Yes! Just keep your log-in and password for future use. When you return to the course, choose "My Enrolled Courses" from menu on the left. It will list what modules you have completed and which need to be finished.